Site Updated: 05/13/2020

Frequently asked questions

  • When can my puppy come home?

 We allow our pups to start going to their new homes after they reach 8 weeks old.


  •  Do you ship puppies? 

Yes. Although we prefer local pick up in person, shipping is available via ground transport to some locations. Please see Delivery options in our drop down menu for more details. 

 

  •  Do I need to reserve a puppy?

 If you are serious about a specific pup then YES.

A reservation fee(or commonly called Deposit) will reserve a puppy for the buyer until the puppy is ready to be shipped or picked up by buyer. The puppy will remain available until a reservation fee is sent. Reservation fees are NON-REFUNDABLE. 


  • What happens if I send a reservation fee, then change my mind?


The puppy must be paid for in full when personally picked up or 72 hours before the puppy is scheduled to be shipped. Puppies will not be shipped before they are 8-10 weeks old


  • Can I meet the puppy before reserving?

Yes. 

However, we do ask that everything is discussed with everyone in the household prior to planning a date and potential family is very serious about bringing home a new family member. 

They are raised in our home and unnecessary visitors  poses a risk to the pups. Please respect our privacy and remember we are NOT a public pet store. 


  • What forms of payment do you accept?

We accept cash in person,  or paypal(sent via friends and family option only.)  

Checks maybe considered for deposits only. If paying with check, all funds must be cleared prior to pup leaving the premises. 


  • When do frenchies ears stand up?

Pups ears typically begin to stand on their own 5+ weeks old. Some earlier, some later.